Purchase online Terms and Conditions

DVT workshop schedules
DVT On-Line Support
Downloads
Contact Us
Location Map
Recruitment
Terms and Conditions

Standard Terms and Conditions of Sale

1)         ACCEPTANCE

Unless previously withdrawn, the Company’s proposals are open for acceptance when either:

(a)        The validity period stated in such proposals or

(b)        In the absence of such period within 30 days only the date of any such proposals.

It shall be sufficient in the event of the withdrawal of the Company’s proposals that such withdrawals shall be drawn to the attention of the Purchaser by either email, telephone communication, telex, in writing, or orally. Acceptance of the Company’s proposals must be in writing and shall only be binding when actually received by the Company.

2)         DELIVERY

The place of delivery is ex the Company’s place of business. The time for delivery of equipment and / or products is caused by instruction or lack of instructions from the Purchaser or by any industrial dispute or any circumstances beyond the Company’s reasonable control and in any event it is agreed that time for delivery shall not be of the essence.

3)         RISK OF LOSS OR DAMAGE

The risk of loss or damage to the equipment shall pass to the Purchaser on shipment or despatch by the Company. If the equipment is lost or damaged in transit the Company will take all reasonable steps to assist the Purchaser’s claim against the Carrier for such loss of damage but the Purchaser must notify the Carrier and the Company within three days of receipt of the equipment or in the case of non-delivery within 14 days of the date of the Company’s advice note.

4)         PRICES AND TERMS OF PAYMENT

(a)        Prices are subject to correction for error. Prices given are subject to variation as hereinafter provided. The prices of goods will be those ruling at the date of despatch of equipment and / or products except where paragraph (d) below applies.

(b)        Payment shall be 30 days net from the date of invoice issued on delivery. Such invoice being deemed to have been delivered on the date of posting thereof.

(c)        All Payments shall be made in the currency of the United Kingdom or if appropriate of the Republic of Ireland if the Purchaser delays in making its payment to the Company, the company shall after giving reasonable notice in writing to the Purchaser of its intention to invoke this sub-clause be entitled to interest on the sum due from the time fixed for payment as above at the rate of 2% per month or such other rate of interest as may be notified to the Purchaser.

(d)        Where paragraph 4 (a) does not apply the Company’s powers to vary the price hereunder shall be governed by the Code of Practice and Formulae laid down by BEAMA applicable at the date of acceptance as specified in Clause 1 above.

(e)        There is in any event a minimum order charge, details of which will be given on request.

5)         TAXES

The amount of any and all present or future taxes or other governmental charges upon the production shipment or sale of the equipment shall be added to the price and paid by the Purchaser notwithstanding any of the provisions of Clause 4 hereof.

6)         WARRANTIES

The Company will, free of charge, make good by repair, or at its option, by the supply of a replacement, defects which under conditions of proper use appear in any equipment and / or products manufactured by it and which arise solely from faulty design or materials or workmanship provided that the equipment is returned carriage paid to the place of shipment or despatch with 12 months after the date of shipment or despatch by the Company. The Company may at its option, issue a credit note to the Purchaser for equipment returned under this clause.  If inspection by the Company does not disclose a defect within the terms of this warranty the Company’s regular charges will be payable.  The Company’s liability under this clause is in lieu of any warranty or condition implied by law as to the quality or fitness for any particular purpose of the equipment and except as provided in this clause the Company shall not be under any liability whether in contract tort or otherwise in respect of defects in the equipment or for any injury damage or loss resulting from such defects or from any work done in connection therewith. The Purchaser agrees to indemnify the Company against any loss or damage that may arise through the use by the Purchaser or others of the equipment. In the event of the Company supplying equipment or products not manufactured by it (i.e. not identified with the Company’s part number) such products will only carry such warranty as it provided by the actual manufacture of such products or equipment and no further liability therefore shall apply to the Company.

7)         DRAWINGS AND SPECIFICATIONS

All specifications, illustrations, drawings and other particulars supplied are as accurate as possible, but none of these form part of the contract between the parties. Certified outline drawings will be supplied on requests.

8)        TITLE

It is expressly agreed by the parties hereto that title to the equipment and products supplied in accordance with the terms hereof shall remain that of the Company until the Company has received payment of all money due hereunder including any interest falling due in accordance with the provisions of Clause 4 hereof.

9)        CANCELLATION OF ORDERS

You may cancel your order within 7 days of receiving the goods. All goods including all packaging must be returned to us in an unused and re-saleable condition. You must take reasonable care of all goods whilst in their possession. Goods received back in an unsuitable condition will unfortunately not qualify for a full refund.

10)        RETURNING GOODS

In the unlikely event that goods need to be returned to us you must obtain a Returns Authorisation number from our Returns Department, by contacting us on +44 (0) 114 2442424. Our staff will advise if the goods can be returned and where to send them to. Return carriage costs are your responsibility. If goods are found to be genuinely faulty we will reimburse your return postal charges, up to a maximum of £8.00 (see refunds section below). We very strongly advise customers to return all goods over £30.00 in value to us using a tracked and insured postal service such as Royal Mail Special Delivery Service. We are unable to process any returns, refunds or cancellation of contracts until the goods have been received and checked at our offices. Goods should be in their original unused condition, complete with all original packaging.

11)        REFUNDS

Refunds will be processed within 7 days (normally within 2 working days) of us receiving the returned goods. Refunds will normally be credited to the payment card details provided at the time of ordering the goods from us - e.g. refunded to your credit or debit card. A charge (as above) will be made for any goods that are returned back in an un-saleable or incomplete condition. This will be deducted from your refund if applicable or charged against your debit or credit card details as provided at the time of ordering.

12)        ENTIRE AGREEMENT

The terms and conditions of the quotation constitutes the entire agreement in relation to the sale of the equipment and all products and no modification or waiver thereof shall be valid unless made in writing expressly for the purpose and signed by an authorised offer or representative of the Company and of the Purchaser.

13)        LAW

The construction or validity and performance of this agreement shall be governed by the Laws of England.